Craig has more than 20 years of experience in building and running North American support businesses in highly complex IT environments--serving large organizations, providing multi-vendor support and resolving multi-faceted, cross-vendor technology issues. He joined Cranel in 1994 with the objective of building a service division for Cranel, Inc. where he led the growth and establishment of the Versitec brand as the industry leader for IT Maintenance in the enterprise Data Storage/Back-Up market segments and later in the Enterprise Content Management (ECM) market. He now serves as president for both ISOdx and Cranel Inc.

From the inception of ISOdx, he has been overseeing complex installations that support customers’ business critical operation--focusing on understanding the support needs of customers and converting that into valuable, in-demand solutions for support, compliance, and security. Craig previously held positions in sales and corporate marketing in the Network Service Divisions of CompuServe, both in Columbus, OH and Washington, D.C. An alumnus of The Ohio State University with a bachelor's degree in Marketing, ​he is an active member of the Young Presidents Organization (YPO) both at the chapter and regional levels. In addition, he served on numerous boards within his church and ​various, local non-profit organizations.

Chief Technology Officer

As a visionary for the technology support and data analytics industry, Mike brings over 25 years of experience in operating systems, disaster recovery, high availability, networking, security and applications and 17 years of product development to the ISOdx team. He has taken ISOdx from a concept to a global breakthrough technology which sets new standards for speed to problem resolution and raises the bar for the support industry as a whole. 

Prior to his appointment as ISOdx Solutions CTO, Mike served as vice president of Technical Services for Resource One Computer Systems. As a co-founder of Retrobox, he was responsible for developing the entire end-to-end technology strategy for the organization which included a custom-developed ERP solution unique in the market–a system which was used more than 10 years beyond its targeted useful life. He also held positions with Sun Microsystems and The Ohio State University's Computer and Information Science Department. Mike was previously a member of the Technology Innovation Executive Forum (TIEF), a forum that is part of TechColumbus. He is a graduate of The Ohio State University with a bachelor’s degree in Management Information Systems, and was recognized in Business First's Columbus 40 under 40 in 2000. 

Chief Financial Officer
Michael Tracy is Chief Financial Officer of ISOdx Solutions. He previously held senior financial management positions with The Mike An Group, MBA Marketing Corporation, and Safelite Auto Glass. He also served as an auditor and manager at Arthur Andersen & Co which has contributed to ISOdx development in the IT compliance and audit market. Michael directs all accounting, finance, IT and Operations functions at ​ISOdx. He is an alumnus of Miami University.


Learn More

Have a Question?

We'd love to hear from you.

Contact Us

Stay Connected

Copyright © 2015 ISOdx Solutions. All rights reserved.
Contact Us  |   Terms of Use  |   Privacy Policy  |   Site Map