Change Control Software for IT
 
ISOdx Solutions / Remote Support / ISOdx Features and Benefits
Product Overview


 

Features and benefits constitute the secret ISOdx sauce. Designed with IT power in mind for remote support visibility and control, ISOdx captures, documents and compares "moments in time" before failures occur, and allows IT support professionals to rapidly determine the root cause of problems.

FEATURES

  • Collects/tracks hundreds of thousands of objects on devices
  • Includes:
    • Standard output of any command/API call/scripts—supports any programming language
    • Key file system meta data, checksums and contents
    • Data types: software, hardware, patches, drivers, event log, registry, etc.
  • Provides: 
    • Enterprise dashboard of critical changes
    • Active reports with multi-layer relationships
    • Documentation reports
    • Change reports and Gold change reports
  • Server-to-server comparisons
  • Web portal access
  • View and compare details at any point in time
  • Supports Firefox and Internet Explorer browsers
  • Provides fully searchable online documentation and downloadable PDFs

BENEFITS
Agentless collection using industry standard protocols

  • No software dependencies
  • No agent management
  • No open TCP/IP ports
  • No reboot required
  • Read-only collection
  • Secure communication
  • Not running 24x7

QUICK TIME TO VALUE

  • One-hour installation; running and productive in less than a day
  • Four-hour training class completes staff acclimation

FLEXIBLE ARCHITECTURES FIT UNIQUE DEPLOYMENT REQUIREMENTS

  • Industry leading extensibility—that easily accommodates infrastructure modification and growth
  • Transform the way you manage intellectual property and realize its full worth
  • Quickly provide relevant documentation and change isolation data specific to your applications

UNMATCHED APPLICABILITY AND SECURITY

  • Secure portal access using the native ISOdx interface
  • Integrate into other products/solutions using API
  • Export data in CSV or XML format

Read ISOdx Success Stories